The Vintec Club Pty Ltd is club which is open to all Vintec Australia’s customers on a voluntary basis.
The Vintec Club will offer to its members a series of products and services and information through its web site and through regular newsletters and direct mails.
To do so, the Vintec Club will collect personal information regarding its members, including but not limited to, email addresses.
The Vintec Club is committed to responsible privacy practices, to complying with the National Privacy Principles contained in the Privacy Act 1988 (Cth) and all other applicable legislation governing privacy.
Our respect for our customers’ privacy is paramount. We have policies and procedures to ensure that all personal information is handled in accordance with the National Privacy Principles.
What is personal information?
Personal information is information that could identify you. Examples of personal information include your name, address, telephone number and email address. It may also include, age, gender, financial details, preferences etc..
How do we collect and use your personal information?
One of the main ways in which Vintec club collects personal information is from your registration as a member of the Club. For example, when you purchase a new Vintec product, and you register your warranty certificate giving you access to the Vintec Club membership, we collect personal information about you from your registration in order to:
We may also collect your personal information through advertising campaigns, competitions, or any other means. Where we do this, we will endeavour to inform you why we are collecting your personal information, how we use that information and to whom we intend to disclose it.
What happens if you don’t provide personal information?
You have no obligation to provide any personal information requested by us. However, if you choose to withhold requested personal information, and not to register your warranty card and your membership to Vintec club, we obviously won’t be able to provide you with the products, services, newsletters and any other advantages normally offered to our customers who provide us with such information.
To whom do we disclose personal information?
The names of the suppliers of products and services offered to our members are on our website, up dated from time to time with any new offers advertised either through our news letters or by personal emails to you. Unless otherwise stipulated in our website or documents, your registration as a member will give us the authorisation to disclose your personal information to these suppliers.
We may also, from time to time, hire the services of third parties to help us and organise for us some specific functions like: mailing, promotions, deliveries etc…for which we may have to disclose your personal information.
While dealing with such third parties, we will make sure that these parties, keep your information secure and use them only for the purpose of what they have been instructed to do.
How do we protect personal information?
Our employees will be aware of their obligations to you and of the security in which your personal details must be kept. We will make sure they comply with their obligations.
Updating your personal information
We endeavour to maintain your personal information as accurately as reasonably possible. We rely on the accuracy of personal information as provided to us both directly by you and indirectly. However, we may periodically use personal information from public sources to update our database of existing contacts. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information. Our contact details are set out below.
How can you access or correct the personal information we hold about you or if you have concerns about the handling of your personal information?
The easiest way is to login to our website using your email address and password you entered when you have registered to the Vintec Club for the first time on www.vintecclub.com.au.
If you can’t for whatever reason, you can mail us to The Vintec Club, 210 Crown street-Darlinghurst-NSW-2010 or call us on 1800 666 778 or fax us to: 02-93602411.